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Monday - Friday: 6:00 a.m. to 6:00 p.m. PST
Saturday & Sunday: 6:00 a.m. to 3:00 p.m. PST
Monday - Friday: 6:00 a.m. to 5:00 p.m. PST
Saturday & Sunday: Closed
We offer unmatched prices for products imported into Canada from the United States. Our prices are up to 30% below what you might pay locally. We pay the Duties, Taxes, and Brokerage fees on most purchases and we also handle all of the paperwork
and logistics to get the products delivered to your door. Save the time and the hassle of purchasing your lighting from anywhere else.
If you have any questions about how our Canada shipping process works, check out the video on this page and review the FAQs below. We promise you will be happy with your purchase! Still not sure? We have a fully staffed Customer Service team who
are ready and available to take your calls and answer your questions.
After the order is placed, we will process your order and the product will be exported into Canada from our US-based warehouses. We process all of the paperwork, pay the appropriate parties, and notify you along the way of the status of
your order. Also note that you may receive two tracking emails one from our warehouse to the Transship Border Facility and a second one from that station to your door!
We are a US-based company and as such, we do not have a physical presence in Canada. While we may not be Canadian, we value our Canadian customers very much and try to provide a hassle-free shopping experience. Our office is located at:
Belami, Inc. - dba www.1stoplighting.com
1333 Howe Avenue
Sacramento, CA 95825.
All prices listed on our website are USD and we charge in USD.
We ship to most Canadian provinces. The only exceptions are: Yukon, Nunavut, and the Northwest Territories. The map below shows (in red) all of the provinces we currently ship to.
Most products you purchase are returnable as long as you notify us within 30 days and items have not been installed or altered. While we pay for all of the duties, fees, taxes, for your order and delivery, you will be responsible for getting
the product back to us. Our Free Returns Program is not offered on orders shipped to Canada, Hawaii or Alaska at this time. For more information about our return policy, go here.
At this time, we are unable to ship orders via USPS. We ship UPS, FedEx, Purolator, or Freight depending on what is the safest and best method for your order.
Lines that are not participating in our Canada Program will require you to pay Duty, Brokerage, and Taxes to clear customs. You may need to arrange for a Broker once the order reaches the border.
All listed prices are in USD. Our payment process will apply the proper currency conversion at the time of purchase. You may incur a small foreign transaction fee. Contact your credit card company for more information.
By ordering goods from Belami, Inc, you authorize UPS (a licensed Canadian customs broker) chosen by Belami, Inc to act as your agent, and to transact business with the CBSA (Canada Border Services Agency) to clear your merchandise, account
for duties and taxes, to return merchandise to Belami, Inc, and prepare and submit refund claims on your behalf for any merchandise that you return. The CBSA will send any refund of duties and taxes that were paid on the returned merchandise
to the broker, and you will obtain the refund directly from Belami, Inc. In this transaction, you also authorize the customs broker to endorse any refund cheque issued by the CBSA in your name, so that Belami, Inc can be reimbursed.
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